Rocket Graphics

I love it, my kids too, really enjoy very clean, spacious, excellent customer service

I would give zero stars if I could. Booked a field trip with them and was overcharged. Which happens I understand, but when I call to resolve the issue my calls continue to get declined. Not only that but the package I purchased was supposed to include unlimited access to laser tag and the playground however they only allowed the kids to go into laser tag once and did not allow them to go again.

Highly unprofessional and deplorable customer service. *Response* The front office tried calling several times yesterday 6-16-22 & her calls were declined continuously. As I told you I was not the one that reserved the event. We arrived at roughly 12:25 pm & departed at 2 pm exactly. The children were grouped into two groups, 10 in one group & 13 in the other.

They were only allowed to play laser tag 1 time each group. The remaining time was spent in the playground which as I told you the children did not enjoy. We had a total of 23 children & paid $491.66, even when removing the $45 tip & tax that still leaves a charge of 18.06 per child. Which is quite high for 1.5 hours. Sadly we will not be returning to your establishment for any further events. Please use our experience as a learning tool.

Our little one loved his birthday party at Rocket World. The space was clean and never felt crowded. There's so much for the kids to do that they never seem to slow down. The staff were great and very accommodating. We strongly recommend!

I won't be back. The arcade games are horrible, they hardly give any tickets at all on top of being $1 per game, the claw machines don't grab anything, the food is RIDICULOUSLY priced. $8 for a basket of fries. Just not worth it. so many better places you can go and actually get your money's worth.

Had a blast hanging out here! I'm 23, but I still really enjoyed climbing the indoor playground and playing laser tag - I felt like a kid again! Would absolutely recommend for a good time!

The customer service at this location is horrible. I had to cancel a birthday party for my son after suffering an unexpected death in my immediate family. When I called to explain the situation, the staff told me that they cannot issue me a refund and that I had to reschedule the party. After explaining that I no longer was in a celebratory mood they referred me to the manager who at the time was on vacation yet was in contact with the staff.

I called for an entire week and when I realized they had caller ID, I realized they were screening my call because they picked up when I called from another phone. After finally getting a hold of the manager, he assured me that he would refund my money and yet, there has been no refund. Apparently 200$ is more important to them then empathy to customers suffering a great loss. I will not recommend to my company that we use them for our company family outings in the future.

Good for kids, lots of space, great for Birthday parties, many activities, food, music, a great experience!

I just had my daughter's birthday party here. They did a really good job at setting up the place. The food was good and the kids had a great time. I am still giving them a 5 because everyone enjoyed it. They were helpful and the place is neat and clean and I appreciate that they try not to have parties at the same time so that you are not crowded.

Excellent Venue! A fun and entertaining experience for children and adults. Laser Tag, Arcade, Playground area, bouncy castle, Party rooms. All-in-one!

The place is still good. They added arcade games where you can earn points to redeem for prices at the front desk. Overall, great place for the kids to run, jump and have fun.

Excellent service, efficient, right 1st time, thoroughly recommend